Ring Groups
Divide extensions into groups for distribution of incoming calls
Divide extensions into groups for distribution of incoming calls
Use Mango Voice Ring Groups to organize extensions into groups that share the distribution of incomin calls. Ring groups are often used to efficiently and evenly distribute calls to a specific department within an organization such as Customer Support or Sales. With Ring Groups you can have the calls ring in a specific order or you can have all of the phones within the group ring at the same time.
Ring Group Strategies
Ring All - The Ring All strategy allows you to have all of the extensions ring simultaneously if they are assigned to the ring group.
Serial Ring - The Serial Ring strategy...
Paging Group - The Paging Group strategy...
